The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Free parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Fire extinguishers
Key card access
Sports & Fitness
Wind surfing
Diving
Snorkelling
Golf course
Fishing
Services
Paid airport shuttle
Housekeeping
Tours/Ticket assistance
Dining
Snack bar
Spa & Leisure
Infinity pool
Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Solarium
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Shallow end
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Dining table
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Calle 52 Entre 5A Y 10A, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
Quintana Roo
Map view
street view
Calle 52 Entre 5A Y 10A, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
1.7
km
Av. Benito Juárez
Los Fundadores Park
2.3
km
Mall
Quinta Alegria Shopping Mall
1.3
km
Church of Guadalupe
1.0
km
Museum
3D Museum of Wonders
1.8
km
Albatros
Martina Beach Club
690 m
Beach
Mamita's Beach Club
1.2
km
Gallery
Galeria Luis Sottil
760 m
Gallery
La Galeria de Playa Art Gallery
910 m
Beach
Kool Beach Club
1.3
km
Gallery
Tierra Huichol
850 m
Avenida entre 24 y 34 calles 5a
Caminarte
910 m
Gallery
Riviera Art Gallery
1.1
km
Museum
Museo Frida Kahlo Playa Del Carmen
1.8
km
Beach
Point Esmeralda
2.0
km
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1.2
km
Beach
Playacar
1.2
km
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
1.3
km
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
1.3
km
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1.3
km
Beach
Shangri-la's Beach
860 m
Store
ME Dive Center
760 m
Night club
Coco Bongo
1.6
km
Calle 88 Norte
Playa Publica 88
1.4
km
Aquarium
Aquarium Beach
1.5
km
Av.10 Manzana 144
The Union
850 m
Disabled-friendly beach
2.3
km
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
1.2
km
Church
Nuestra Senora del Carmen Catholic Church
2.9
km
Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos
Cenote Misterio Maya
1.5
km
Nearby
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
380 m
Gallery
Tierra Huichol
410 m
Av.10 Manzana 144
The Union
300 m
Restaurants
El Zorro Plateado
230 m
Avenida 1
el Calamar de la 10
240 m
In the corner between CTM Avenue and 10th Avenue
Dona Delia Ita-Mex Gourmet
390 m
Calle 42 Entre Av 10 y 5ta Av Entre Avenida 10 y 5ta Avenida
El pirata
460 m
Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av
De Local
410 m
Av. 5ta con calle 40ta
Colectivo Mexicano Cervecero
410 m
5th Ave Between Calle 40 and 42
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
comfortable rooms
friendly staff
lack of fridge
uncomfortable encounter
7.4/10
Very good
Rooms
7.7
Location
8.4
Service
6.9
Dining
7.0
Guest reviews
7.4/10
based on 10 reviews
7.7
7.7/10 based on 2114 reviews
Scott
United States,
April
2024
7.6/10
I had a pleasant stay at this hotel. The rooms were comfortable, but I wished there was a small fridge for drinks. The staff, for the most part, were friendly and helpful, except for one incident that left me feeling uncomfortable. The location was quiet and within walking distance to good restaurants.
Rooms
8.0
The rooms had comfortable beds for a quiet sleep.
Service
7.0
The staff were mostly friendly, except for one uncomfortable encounter.
Location
9.0
The hotel is in a quiet area within walking distance to good restaurants.
Dining
7.0
The dining options were not included, but the salads were good.
Facilities
7.0
The hotel had basic facilities that served my needs.
comfortable rooms
lack of fridge
Frank
United States,
March
2024
7.8/10
I had a pleasant stay at the hotel, with clean and comfortable rooms, although a small fridge would have been handy. The beds were cozy, but some furniture was missing. The service was mostly excellent, except for one staff member who made me uncomfortable with their questions by the pool. The location was ideal, right in the center with good restaurant options nearby. The dining experience was good but not included in the overall price. Overall, a nice hotel with some areas that could use improvement.
Rooms
7.0
The rooms were comfortable with cozy beds, but a small fridge would have been a nice addition.
Service
8.0
The majority of the staff provided great service, although one encounter was uncomfortable by the pool.
Location
9.0
The hotel is conveniently located in the center with easy access to good restaurants.
Dining
7.0
The dining experience was good, but it was not included in the stay.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
Adam
United Kingdom,
January
2024
7.8/10
The hotel is ideally located in a quiet area within walking distance to good restaurants. The rooms offer a tranquil atmosphere without all the furniture, ensuring a peaceful night's sleep on a comfortable bed. However, the absence of a small fridge for keeping drinks cool could have been a nice addition. The service was top-notch, with the exception of one encounter that left me feeling uncomfortable. The hotel's facilities are excellent, and the location is convenient for exploring the center of Playa.
Rooms
8.0
The room was quiet and comfortable, perfect for a good night's sleep.
Service
7.0
The staff was exceptionally friendly and provided great service, although one incident was unprofessional and embarrassing.
Location
9.0
The hotel is located directly in the center, making it easy to access all the amenities within walking distance.
Dining
6.0
The dining experience was satisfactory, offering assorted fruits for a light option.
Facilities
9.0
The hotel offers fantastic facilities to enhance the guest experience.
Mary
United Kingdom,
December
2023
6.8/10
The hotel was ideally located near the fifth avenue in a quiet area, within walking distance to good restaurants. The rooms were comfortable with beds on a higher level, but a small fridge could have been helpful. Most of the staff were very nice, although one member's behavior was unprofessional and embarrassing. It's a good value for the money, but some aspects can be improved.
Rooms
8.0
The rooms were comfortable with beds on a higher level, but could have been improved with the placing of a small fridge to keep drinks cool.
Service
7.0
Most of the staff were very nice, apart from one member who was unprofessional, making the experience a bit uncomfortable.
Location
9.0
The hotel is in a quiet area near the fifth avenue, offering a peaceful stay within walking distance to good restaurants.
Dining
5.0
Facilities
6.0
The hotel provides basic facilities for a comfortable stay.
James
United Kingdom,
November
2023
7.8/10
I had a comfortable stay at the hotel in a quiet neighborhood very close to the sea. The rooms were on a higher level, providing a quiet bedroom with a big comfy bed. The service was great overall, but I had a negative experience with one staff member. The dining experience was not included but satisfactory. The hotel facilities were convenient and well-maintained.
Rooms
8.0
The rooms were on a higher level and had comfortable beds.
Service
7.0
Most staff were very nice and provided great service, but one staff member made an unprofessional scene.
Location
9.0
The hotel is in a quiet neighborhood and very close to the sea.
Dining
7.0
The dining experience was not included, but it was satisfactory.
Facilities
8.0
The hotel facilities were convenient and well-maintained.
quiet location
unprofessional staff
Jack
United Kingdom,
November
2023
7.4/10
The hotel is located in a less developed area, but within walking distance to good restaurants. The rooms, with a king-sized bed on a higher level, are comfortable but could be improved by having a small fridge. The service, apart from one unsettling incident, was very nice. The location is quiet but close to the main avenue and a short walk to the fifth avenue and collectivo station to Tulum. The dining experience was not included, but the facilities are satisfactory.
Rooms
8.0
The rooms with comfortable beds were cozy and clean.
Service
7.0
The service was very nice overall, with one exception.
Location
8.0
The hotel is in a quiet area, close to the main avenue and convenient for accessing various points of interest.
Dining
7.0
The dining was not included in the stay.
Facilities
7.0
The hotel offers basic facilities for a comfortable stay.
Jeremy
United Kingdom,
July
2023
7.8/10
The hotel is situated in a quiet area, providing a peaceful environment for a good night's sleep. The rooms are spacious with a comfortable king-sized bed, ideal for relaxation, although lacking some furniture. The service was generally excellent, except for one staff member who made a situation uncomfortable. The location is quiet and away from the hustle and bustle, making it a serene retreat. The dining options were not included but featured tempting toasted sandwiches. Overall, a pleasant stay with a few minor hiccups.
Rooms
8.0
The room with a king-sized bed was comfortable for a tranquil rest.
Service
7.0
Most of the staff were friendly and provided great service, but one encounter was awkward.
Location
9.0
Nestled in a quiet area, the hotel offers a peaceful setting away from the noise.
Dining
7.0
Dining options were not included, yet the toasted sandwiches were a delightful choice.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
Quiet Location
Awkward Service Encounter
Jean
United Kingdom,
July
2023
8.0/10
The hotel is located in a quiet area, away from the touristy 5th avenue, which we enjoyed. The rooms were kept clean and on a higher level, featuring a big comfy bed. Despite a slight room improvement with a small fridge, the stay was comfortable overall. The service was very nice, but one staff member made a situation unprofessional and embarrassing. The hotel is within walking distance to good restaurants, but one negative is the absence of a store nearby. The dining experience was not included in the stay but provided delicious dishes. The hotel offers tours/ticket assistance, adding convenience to the guests' stay.
Rooms
8.0
The rooms were kept clean on a higher level, with a big comfy bed. A small fridge could perhaps have improved the experience.
Service
7.0
The service was very nice overall, but one member of staff made a situation unprofessional and embarrassing.
Location
9.0
The hotel is in a quiet area, away from the touristy 5th avenue, which we enjoyed. It is within walking distance to good restaurants, but lacks a store nearby.
Dining
8.0
The dining experience was not included but offered delicious dishes.
Facilities
The hotel offers tours/ticket assistance, adding convenience to the guests' stay.
Fraser
United Kingdom,
June
2023
7.2/10
The hotel is located in a quiet area away from the main hustle and bustle, which I appreciated. The rooms could have been improved by having a small fridge to keep drinks cool, but overall, they were peaceful and comfortable. However, one member of staff made an uncomfortable situation by questioning my guest's presence at the pool, which was embarrassing and unprofessional.
Rooms
7.0
The rooms were on a higher level, providing a quiet bedroom atmosphere.
Service
6.0
The majority of the staff were friendly, but one encounter was awkward and unprofessional.
Location
8.0
The hotel is situated in a quiet area that is within walking distance to good restaurants, which made dining out convenient.
Dining
8.0
The dining experience was pleasant with homemade pastries offered, adding a nice touch to the stay.
Facilities
Ralph
United States,
June
2023
6.8/10
I had a mixed experience at this hotel. The rooms were comfortable with a king-sized bed but lacked a small fridge to keep drinks cool. The service was mostly friendly, yet I had a negative encounter with one staff member who grilled me about my guest, which was unprofessional. The location was in a less developed area, not ideal. Overall, a decent stay with some drawbacks.
Rooms
7.0
The rooms were comfortable with a king-sized bed.
Service
6.0
The staff were mostly friendly, but one member was unprofessional.
Location
5.0
Located in a less developed area, not the most ideal.
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